Subject Access Request

Subject Access Request

    Please tell us how would you like us to communicate with you regarding this request? *

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    Ocean Group includes De Van Automotive, Grevan Cars Ltd, Ocean BMW Plymouth, Ocean MINI Plymouth, Ocean Motorrad Plymouth, Ocean BMW Falmouth, Ocean MINI Falmouth, Ocean Motorrad Falmouth, Ocean BMW Torbay, Ocean MINI Torbay and Ocean Bodyshop.

    This privacy policy explains how we use any personal information we collect about you when you use our websites or visit one of our showrooms.

    Topics:
    • What information do we collect about you?
    • How will we use the information about you?
    • Marketing
    • Access to your information and correction
    • Cookies
    • Other websites
    • Changes to our privacy policy
    • How to contact us

    What information do we collect about you?
    As you would expect, we collect information about you when you register on our websites or place an order for cars, bikes, products or services. We also collect information when you voluntarily complete customer surveys, provide feedback and participate in competitions. Website usage information is collected using cookies.
    How will we use this information about you?
    We collect this information about you to process your order, manage your account and, if you agree, to keep in touch with you about other products and services we think might be useful to you or that you might find interesting.
    The information collected from our websites is used to personalise your repeat visits to any of the Ocean branches or departments.
    With your agreement, we shall continue to pass on your personal information, solely, within the Ocean Group to enable us to offer you additional and tailor-made services.
    Ocean Group does not and will not share your information for marketing purposes with any companies outside the Group.
    In processing your order, we may send your details to, and also use information from credit reference agencies and fraud prevention agencies.

    Marketing
    So that we can keep you informed, we would like to send you information about products and services related to your interests as expressed. If you consent to receive marketing material now, you can still opt out at a later date.
    You have the right, at any time, to request that we stop contacting you for marketing purposes.
    If you no longer wish to be contacted for marketing purposes, please email gdpr.info@oceanbmw.com or gdpr.info@oceanmini.co.uk
    Access to your information and correction
    You also have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of this information, please email or write to us at the following address gdpr.info@oceanbmw.com or gdpr.info@oceanmini.co.uk
    Or by post to our head office at: GDPR Administrator, Ocean BMW, St Modwen House, Longbridge Road, Plymouth, PL6 8LD.
    It is important to us to ensure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.

    Cookies
    Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity.
    For further information visit www.aboutcookies.org or www.allaboutcookies.org. You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. However, in a few cases some of our website features may not function as a result.

    Other websites
    Our website contains links to other websites. This privacy policy only applies to the Ocean websites so when you link to other websites you should read their own privacy policies.
    Changes to our privacy policy We keep our privacy policy under regular review and we will place any updates on this web page. This privacy policy was last updated on 11th April 2018.

    How to contact us
    Please feel free to contact us if you have any questions about our privacy policy or information we hold about you: GDPR.info@oceanbmw.com or by post to our head office at:
    GDPR Administrator, Ocean BMW, St Modwen House, Longbridge Road, Plymouth, PL6 8LD