Customer Service ​

Our Customer Service Advisors are at the front of Ocean, they ensure that every customer is greeted with a warm welcome, kept well informed and are being heard. Across Ocean we have various Customer Service Roles, from Customer Service Advisors to our Contact Centre Advisors.

The key skills for anyone wishing to join either of our Customer Service Teams are:

  • Excellent communicator; both verbal and written
  • Friendly and professional telephone manner
  • Attention to detail
  • Excellent organisational skills
  • Ability to work under pressure
  • Strong multi-tasker
  • Good computer skills
  • Great sense of humour!