Customer Service Advisor | Devon & Cornwall | Ocean Motor Group

Ref: 108

Closing Date 15/11/2021
Benefits
Working Hours Full Time
Location Plymouth
Salary TBC

Customer Service Advisor, Plymouth

The successful applicant will provide exceptional customer service, both face-to-face and over the telephone. To provide a fast, efficient service to all personnel and customers and to carry out a wide range of duties to enable the Service Department to run effectively.

The main purpose of this role is to:

- Administer customer work and ensure expectations are consistently met on a daily

basis.

- Maintain and report to your line manager an accurate view of your individual work in

progress

- Provide an exceptional level of customer care to ensure complete satisfaction.

Excellent communication skills are a necessity to the role to ensure your customers and

colleagues are fully updated at all times

This is a fast-paced role and prioritisation skills and excellent time-management are essential to the position.

A full driving licence is essential.

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